Suunto Ambit 3 Peak no longer reporting heart rate

  • Creator
    Topic
  • #69250
    hiker
    Participant

    Hi Everyone, My watch, which is approximately 3 years old, abruptly stopped reporting my heart rate a few weeks ago. All other functions seem to work accurately. I have a one-year-old Polar chest heart rate monitor. I have reset the watch, changed the battery on the heart rate monitor, and washed the heart rate monitor. Any suggestions?

    Thank you,

    Hiker

  • Keymaster
    Jane Mackay on #69299

    Hiker, have you tried testing the HR strap and monitor by pairing it with the Polar app and using that to record a workout? If it works, then that narrows down the possible causes of the problem.

    Participant
    hiker on #69305

    Hi Jane, Yes, I tried to pair it with the Polar app last night. The app was unable to find the heart rate monitor. So, the problem is with the monitor. I was hoping it would last longer than it did. Just ordered another chest heart rate monitor.

    Thank you for your response.

    Polly

    Participant
    oneyb on #69325

    Hey Hiker,
    I’ve also had that problem. I replaced the battery in the HR strap and was back at it. Did you replace the battery in the HR strap?
    Cheers,
    Brian

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